E-Commerce Loyalty Platform

Turn Marketplace Buyers into Loyal Customers

Import orders from Tokopedia, Shopee, TikTok Shop and more. Let customers claim their orders, earn points, and redeem rewards — all through your Shopify store.

Our Feature

Everything you need to build customer loyalty

From order imports to rewards — one platform for customer engagement.

Order Claiming System

Let customers claim their marketplace orders and build direct relationships. Convert anonymous buyers into known, engaged customers.

Multi-Platform Import

Import orders seamlessly from Tokopedia, Shopee, TikTok Shop, and Blibli. Centralize all your marketplace data in one place.

Shopify Integration

Native Shopify app integration for seamless store management. Sync products, orders, and customers automatically.

Flexible Loyalty Programs

Create customizable points, rewards, and tier systems that keep customers coming back. Drive repeat purchases with targeted incentives.

Advanced Analytics

Understand your customer behavior with detailed segmentation, purchase patterns, and engagement metrics. Make data-driven decisions.

Developer-Friendly API

Build custom integrations with our comprehensive REST API. Extend Swivel's functionality to fit your unique business needs.

How It Works

From marketplace order to loyal customer in 3 steps

Import / Claim / Engage

01

Import Orders

Connect your marketplace accounts and import orders from Tokopedia, Shopee, TikTok Shop, and Blibli. All your sales data in one place.

02

Customers Claim Orders

Share a unique claim link or QR code. Customers verify their purchases and become part of your loyalty program automatically.

03

Earn & Redeem Rewards

Customers earn points on every purchase and redeem them for rewards from your catalog. Build loyalty that drives repeat business.

Supported Platforms

Connect all your sales channels in one place

Integrate with the marketplaces and tools you already use.

Tokopedia Integration

Import orders directly from Tokopedia. Automatically sync customer data and order history to build your loyalty database.

Shopee Integration

Connect your Shopee store and import orders seamlessly. Track customer purchases across both platforms in one dashboard.

TikTok Shop Integration

Capture your TikTok Shop customers. Import social commerce orders and convert viral buyers into repeat customers.

Blibli Integration

Sync your Blibli marketplace orders. Complete multi-marketplace coverage for Indonesian e-commerce merchants.

Shopify Native App

Install directly from the Shopify App Store. Seamless integration with your Shopify admin, products, and checkout flow.

Reward Catalog

Create a branded reward catalog where customers can redeem points for products, discounts, or exclusive perks.

Our Pricing

Choose Your Plan

Select the plan that best fits your needs.

Starter

For small merchants getting started

$49 / mo

  • 500 orders/month, 1K customers
  • Basic catalog (10 products)
  • Email support & standard analytics
Recommended

Growth

For growing brands scaling up

$99 / mo

  • 2.5K orders/month, 10K customers
  • Unlimited catalog & custom branding
  • Advanced analytics, 3 seats, API access

Pro

For established businesses

$199 / mo

  • Unlimited orders, customers & catalog
  • Dedicated success manager & forecasting
  • White-label, custom integrations, multi-location

FAQ

Frequently Asked Questions

Everything you need to know about Swivel and how it works for your e-commerce business.

Access Full Feature

Start building customer loyalty today. Import your marketplace orders, set up your reward program, and watch your customer retention grow.

Ready to build customer loyalty?

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